Refund policy

Refund & Return Policy

All sales are final. ELhyme LLC does not offer refunds, returns, or exchanges. If you’re not in love with an item, feel free to re-gift it to a friend. In the rare case of damaged items, please contact Team@elhyme.com within 7 days of delivery with photos of the item and shipping box. 

How to Report a Damaged Item

  1. To report a damaged or defective product:
  2. Email Team@elhyme.com within 7 days of delivery.
  3. Include your order number, a brief description of the issue, and the required photos of the item and box.
  4. Our team will review your claim and contact you within 3–5 business days with next steps.

Replacements or store credit may be offered at our discretion. Shipping costs are non-refundable.